Service Times arr-up
Service Times Close arr-up arr-down

Our service and turnaround times

Figures accurate as of 17th December 2018
Dips Reviewed

Dips Reviewed

within 24 hours

Applications Reviewed

Applications Reviewed

within 72 hours

Documents Assessed

Documents Assessed

within 72 hours

Valuations Assessed

Valuations Assessed

within 72 hours

Telephone average wait time

Telephone average wait time

13 seconds

Customer Contacts

It's good to chat.

How can we help?

Customer Service

0344 257 0428

Opening hours 9am to 5.30pm Monday to Friday

customerservice@themortgagelender.com

Customer Support

0344 257 0429

Opening hours 9am to 5.30pm Monday to Friday

customerservice@themortgagelender.com

Complaints

Opening hours 9am to 5.30pm Monday to Friday

complaints@themortgagelender.com

All other queries

0344 257 0428

Opening hours 9am to 5.30pm Monday to Friday

customerservice@themortgagelender.com

Your home may be repossessed if you do not keep up repayments on your mortgage

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