Service Times arr-up
Service Times Close arr-up arr-down

Our service and turnaround times

Figures accurate as of 17th December 2018
Dips Reviewed

Dips Reviewed

within 24 hours

Applications Reviewed

Applications Reviewed

within 72 hours

Documents Assessed

Documents Assessed

within 72 hours

Valuations Assessed

Valuations Assessed

within 72 hours

Telephone average wait time

Telephone average wait time

13 seconds

OKAY, RESIDENTIAL PRODUCTS IT IS

Find a fit for your clients.

OKAY, RESIDENTIAL PRODUCTS IT IS
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Residential Product Guide

Standard Residential Product Rates

Your client is not a number to us, we treat every applicant as an individual. Whether they are employed or self-employed, a purchaser or looking to remortgage, we will never make any sweeping generalisations. That’s just not the done thing.

Key Facts

Credit history

Unusual income and circumstances? Blips in your client’s credit history? No problem.

LTV

Up to 90% LTV through selected distribution partners – see our criteria and product guides for full details.

Arrears

Arrears on utilities and comms bills are not considered impaired credit to us, we’re only human.

Latest Updates

90% LTV distribution expanded

29/10/2018

More distribution partners now have access to our 90% LTV products

New residential product range launched

17/10/2018

We’ve pimped our products! More tiers, more choice.

Range Reprice

21/06/2018

We repriced our range in June. No biggie.

Download our standard product guide
Speak to a member of our team

Cashback Residential Product Rates

Our residential mortgages come with £750 cash back, straight into your client’s back pocket following completion. Ker-Ching!! Plus, it’s exactly the same for purchase and remortgage.

Key Facts

Credit history

Unusual income and circumstances including blips in credit history are not a big deal to us.

LTV

Up to 90% LTV through selected distribution partners – see our criteria and product guides for full details.

Arrears

Arrears on utilities and comms bills are not considered impaired credit to us, we’re only human.

Latest Updates

90% LTV distribution expanded

29/10/2018

More distribution partners now have access to our 90% LTV products

New residential product range launched

17/10/2018

We’ve pimped our products! More tiers, more options. But, we kept the cashback products for more choice.

Product Launch

21/06/2018

Our cash back range kicked off on 21st June.

Download our cashback product guide
Speak to a member of our team

Our service and turnaround times

Figures accurate as of 17th December 2018
Dips Reviewed

Dips Reviewed

within 24 hours

Applications Reviewed

Applications Reviewed

within 72 hours

Documents Assessed

Documents Assessed

within 72 hours

Valuations Assessed

Valuations Assessed

within 72 hours

Telephone average wait time

Telephone average wait time

13 seconds

Speak to a member of our team

Credit Score Cascade? It’s Called Pigeon-Holing

Credit Score Cascade? It’s Called Pigeon-Holing

We don’t lend to pigeons.

HOLY BAT PHONE!

HOLY BAT PHONE!

Get a direct line to our mortgage underwriters.

Let’s talk shop.

Let’s talk shop.

We lend 85% LTV for flats above commercial properties EVEN ON NEW BUILD. *Subject to valuer’s comments.

We love a selfie.

We love a selfie.

Loans based on the most recent year’s income for the self-employed.

Music to your arrears.

Music to your arrears.

Behind on utility bills and comm’s bills...we don’t consider these defaults and arrears as impaired credit. Is how it should read.

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Get in touch

There’s always someone here for you, all you have to do is holler and we’ll come running.

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Already applied or have a mortgage with us?

If you want to be our friend or are already one of the family then just click the right button and you’re off.

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