Talk to us
If you are worried about keeping up with mortgage payments or simply want to talk to us, please feel free to contact us. Speaking with us means that we can discuss the options available to you based on your circumstances and what you can afford to pay.
Thousands of mortgage borrowers get help from their lender every year. Talking to us about your circumstances will not impact your credit score but missed payments may.
You can contact our Customer Support team on 0344 257 0427. They are available Monday to Friday between 9am and 5.30pm.
You may also find our information on budgeting useful, it has information and links to support you to manage your finances. View our information on managing your finances.