Important Information i

SUPPORT AVAILABLE FOR OUR CUSTOMERS

Experiencing payment difficulties due to rising household costs and energy bills? Visit Cost of Living

 

Having difficulties making your mortgage payments? Read more on support we can offer on our Money Worries page.

 

We will continue to support customers who are struggling or think they may struggle with their mortgage payments, if you need our assistance please call our Customer Support team on 0344 257 0427, Monday to Friday, between 9am and 5.30pm.  If you can keep up with your mortgage payments, we would encourage you to do so, as changing your contract could lead to higher payments down the line.

Intermediaries
Customers

Changes to Libor linked mortgages

We’ve now changed the terms of LIBOR-linked mortgages so that they are linked to Bank of England Base Rate.

Impacted customers will have received correspondence from us regarding this. If you have any queries regarding our LIBOR transition, please get in touch.

YOUR HOME MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON YOUR MORTGAGE.