Important Information i

From Friday 17th November, our new residential products are live. We've made improvements to products and criteria to help you help more of your clients.


We continue to support customers who are struggling or think they may struggle with their mortgage payments. If you need our assistance, please call our Customer Support team on 0344 257 0427, Monday to Friday, between 9am and 5.30pm. If your client can keep up with their mortgage payments, we would encourage them to do so, as changing their contract could lead to higher payments down the line. 


Adverse Credit Report

Adverse credit and why it matters

It’s estimated that around six million people in the UK have adverse credit. The pandemic has made the situation worse, and the hardest-hit demographic is the 18-34 age bracket - precisely the people who were already struggling to get on the property ladder.


For brokers like you, it’s an opportunity as well as a challenge. And we’ve just published an in-depth report about it.

Read our report now

What is adverse credit?

Anything that negatively impacts credit score and makes the high-street lenders reluctant to offer a mortgage is adverse credit. It could be formally recognised by CCJs, or it could just be a missed utility bill or a credit-card debt that’s got a little out of hand. Whatever the size and shape of adverse credit, it can wreck home-buying plans.


Our new report explains the triggers for adverse credit, and shows just how many Brits - especially young or self-employed Brits - could be missing out because of it.

What you can do about it

As an intermediary working with TML, you could be in a unique position to help clients overcome the hurdle of adverse credit. Because we look at each case you send us, individually and manually, we can often consider cases when the big high-street lenders won’t - largely because they base their decisions on automated credit scoring.


6 million Brits is a huge potential market, just waiting for someone like you to help.

The Real Life View from TML

The latest in the Mortgage Lender’s series of roundtable discussions brought together a host of big hitters from across our industry.


We were joined by brokers, thought leaders and industry gurus to discuss the challenges of complex incomes and adverse credit in today’s mortgage market.

Read our Roundtable Discussion
Please note article content was accurate at time of publishing